Empowering The Desktop

SpliceCom are delivering powerful unified voice across a wide range of the most popular IT applications when they are used in conjunction with the British vendor?s Maximiser OS based IP PBXs and three newly launched apps: Navigate UC, Navigate CRM and Navigate Lync,

?Our new range of Navigate apps allows the modern workforce to work in the way want to, by driving all communications from their PC desktop. In addition to delivering click-to-dial and caller record popping on their core business IT apps, they also provide desktop telephone control, caller display, presence and Integrated Messaging,? says Robin Hayman, Director of Marketing and Product Management at SpliceCom.

SpliceCom?s newly launched apps provide the following features:

  • Navigate UC works with the most widely used Personal Information Management (PIM) applications - Microsoft Outlook, IBM/Lotus Notes and Google Plus.
  • Navigate CRM offers integration with all the market leading CRM systems, including Salesforce, Microsoft Dynamics, Netsuite, act! Goldmine, and many more general and industry specific database apps.
  • Navigate Lync allows organisations to unify the powerful collaboration tools provided through Microsoft Lync and Office Communication Server (OCS) with business class IP voice from SpliceCom.
  • In addition to the three Navigate apps for Windows PCs, SpliceCom have also introduced a Navigate client for Apple Macs, which provides similar functionality when used with Apple Contacts (UC and CRM versions) and Salesforce (CRM only).

?Whilst the Navigate range of apps are ideal for the modern workforce?s continued evolution towards acessing everything from a single device on their desktop, including voice, the business benefits of doing so are clearly aligned with Unified Communication goals. Providing the tools to increase personal productivity and make collaboration easier, lays the foundation to deliver greater levels of customer satisfaction whilst simultaneously reducing overall telecommunication costs,? concludes Hayman.