St Luke's Hospice Unify Communications Across Three Sites

St. Luke’s Hospice has been caring for thousands of terminally ill patients, across Plymouth, South West Devon and East Cornwall, 24 hours a day, 7 days a week for the past 30 years. Like many similar organisations the Hospice has grown from small beginnings to the position they find themselves in today; a major organisation spread across three major sites, running 34 separate charity shops.

St Luke’s communications infrastructure had grown in a similar manner to the organisation itself, to the point where they were using two completely separate telephone systems from two different manufacturers - one which they managed themselves and one which was the responsibility of the local NHS hospital.